1. If you decide to cancel your order before the expert starts to work on it, a cancellation charge of 25% shall be levied on the total amount agreed between the platform & you. However, if the expert has already started the work, then you will have the choice either to continue with the order or the expert will deduct an amount equivalent to the work done along with a cancellation charge of 25% of the total agreed amount. The expert who starts with your assignment should receive compensation for the work. Orders with a deadline of 24 hours, or 24 hours remaining to submit, shall not be allowed to cancel or refunded in any circumstances.
2. If you notice that you were charged twice and received two receipts from the payment processing system (i.e. debit/ credit card or another mode), do not hesitate to contact us. Forward both receipts to us on the order page or through LIVE CHAT. You will always have an option of getting it recharged in the wallet or getting refunded in full within 7-10 business days.
3. We always do our best to assign the most appropriate expert to work on your paper; however, it is still possible that, on rare occasions, the expert is not available. If this does occur, we will do your next order of the same value FREE OF COST.
4. Please make sure all paper details and additional materials are provided while placing the order. In very few cases, the order could be delivered post the deadline due to no or delayed response from the client, unavailability of the complete information or unavailability of research information. However, we always make the best possible efforts to keep it on time & thus, we are proud to claim that the punctuality rate has always been above 99.3%. In case of no response to the query in 24 hrs, if the expert completes the work after waiting, then no changes shall be entertained, or if the query is responded to within/after 24 hrs. deadline could be extended as per the availability of the expert. Any request to stop the work shall be worked out as per Clause No. 1.
5. The satisfaction policy ensures that we will allow revision on the basis of initially provided guidelines & instructions till we meet them. However, it must be done as per the time frame given in your payment plan. We will not entertain any rework/revision request post the stated time frame. Also, the time frame is calculated from the date of the first submission & there is no refund in such cases for any given situation.
6. Although it will never happen that you miss the deadline; in case if it does, we will refund 50% of the amount of your order to your account. However, the maximum available duration to claim is subject to the payment plan, i.e. 10 -15 days for correction for the Limited Payment Plan from the date of first complete work The refund is NOT applicable for claims after 15 days.
7. Note The Reference papers format provided by Studyassignmenthelp.com serves as model samples and example papers for students. Don't to be submitted as it is. This Help is intended to be used for research and reference purposes only.
8. We do not have a cash refund policy, except in the case of clause no. 2. That said, if your refund claim is genuine (as per the points mentioned above), we will do another work for you of the same value for free instead of initiating a refund.
9. There is no refund allowed after using the services for a plagiarism report, resume or pre-used documents.
Please note: If your claim does not fall under the above-given categories, it will not be considered valid, and no refund will be applicable.
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