Organisational Behaviour Case Study Questions with Solutions

 

Assignment Details:-

• Number of Words: 4000

 

 

Question 1 (25 Marks)

 

Drawing from the case of BlackBerry, critically discuss the application and limitations of the Systems theory in determining the interdependent relationship which exists between the organisation and the external environment. Examine how external forces impacted the business strategy of BlackBerry.

 

Question 2 (25 Marks)

 

“Mr. Chen, in fact, had a long history in the world of software, having served as the CEO of Sybase, a company that was then acquired by SAP and that he had been instrumental in turning around. This move was a clear signal that the company was seriously intending in trying to right the ship and refocus, going back to its roots of services and security rather than trying to compete for a market it had already effectively lost.” Strategic analysts often use Porter’s five forces to understand whether new products or services are potentially profitable. By understanding where power lies, the theory can also be used to identify areas of strength, to improve weaknesses and to avoid mistakes. Learning from the challenges faced by Blackberry, critically discuss Porter’s Five Forces model to enlighten BlackBerry on the significance of task environment in determining business strategy. Apply relevant examples to strengthen the discussion.

 

Question 3 (25 Marks)

 

“The choice of John Chen as the top executive appeared to be an inspired one, and probably what had the greatest impact on the course of BlackBerry’s history: he was able during the course of his tenure there to, at least partially, reverse the fortunes of the ailing company.” In order for John Chen to excel in reversing the fortunes of the ailing company, he needs to manage different personalities. Understanding personality traits is the key to predicting behaviour and understanding how situations can influence individuals. Advise John Chen on the significance of understanding personality in managerial work, by providing a detailed discussion of the Big Five Model and numerous traits which influence personality.

 

Question 4 (25 Marks)

 

Managing change at BlackBerry requires the implementation of systematic approaches in order to achieve a smooth transition with minimum resistance. Critically evaluate how Mr. Chen, should implement Lewin’s Three-Step Model at BlackBerry to strategically manage planned change. The discussion should include an assessment of drawback associated with the model.

 

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